The service
VMS provides software for managing venue inquiries, bookings, calendars, payment records, documents and related operations. VMS does not operate your venue or collect your customers' event payments. Amounts recorded in venue bookings are separate from the VMS subscription fee.
Accounts and access
Provide accurate registration details and keep your credentials private. Google Authenticator or another compatible TOTP app is required for access. Owners are responsible for staff permissions and information entered by their staff. Only separately authorized platform administrators can register venues and verify subscription payments.
Subscription scope and prices
One subscription covers one physical venue. Hall A and optional Halls B/C belong to that venue; a separate physical venue needs a separate subscription. Up to eight registered venue devices are allowed.
The monthly plan costs PKR 1,500. The yearly plan costs PKR 12,000, equivalent to PKR 1,000 per month. Payment must be verified before paid operational access is activated. Any testing access is temporary and is not confirmation of payment.
Payments and renewals
PayFast is planned but online checkout is not currently available. Automatic recurring charges are not enabled. Renewals require a new verified payment. An early renewal extends an already paid subscription from its existing expiry; an expired or unpaid subscription starts its paid period when payment is verified.
Without renewal, booking changes may be restricted. Suspended accounts may be denied access. Future checkout will display the applicable plan, amount and policies before payment.
Cancellation and refunds
You can request cancellation or non-renewal by emailing venuemanagementsystemvms@gmail.com. Cancellation does not by itself delete your records. Refund eligibility and the effect of a refunded subscription are explained in our Refund Policy.
Acceptable use and records
Use VMS lawfully. Do not attempt unauthorized access, bypass permissions, upload unlawful content or misuse other people's information. You are responsible for checking booking details, balances and documents before relying on or sharing them. VMS reports and documents do not replace professional accounting or legal advice.
Availability and backups
Maintenance, outages and provider issues can interrupt service. We do not promise uninterrupted availability. Keep appropriate backups and verify exported files before any purge. Monthly archive deletion is an owner-controlled process requiring fresh Authenticator verification; deleted operational records may not be recoverable through VMS.
Changes and support
Material changes to these terms or subscription prices will be communicated before they apply to a future purchase or renewal. Refund rules applicable to an existing payment will not be narrowed retroactively. Nothing in these terms removes rights that cannot lawfully be excluded.
Questions or disputes: venuemanagementsystemvms@gmail.com.